NEWS

2020.09.15

Response to the new coronavirus

Our heartfelt sympathy to all those affected by the new coronavirus.

This page provides an update on the New York life system's response to the new coronavirus.

Please refer to the following website for information on the outbreak of the new coronavirus and the main support activities of the New York life system.

Outbreak of a new coronavirus infection


Major Support Activities

UPDATE: September 15, 2020
Release date: February 27, 2020

The New York life system's response policy

New York life system places the highest priority on the health and safety of its employees, customers, and other stakeholders, and in accordance with the policies of the U.S. government, local governments, and others, New York life system will take the following actions in response to the new coronavirus.

(Note) The following information is current as of September 15. Please note that the information below is subject to change based on future conditions or regulatory changes.

1. Basic Policy

New York life system will follow the policies of the U.S. government and its offices around the world to ensure the health and safety of our employees, customers and other stakeholders, and to prevent the spread of infection as a top priority.

2. Customer Service

Please refer to each customer service office for information on their business status.

3.System production status and availability of systems and services for global markets

It is possible that the shipment and maintenance services may be affected at this time depending on transportation, logistics, and conditions at the production sites and with cooperating suppliers, but we are working to minimize the impact on our customers.

4. Handling of Group Employees

It is our policy to thoroughly warn employees about "what employees should do" including hand washing and coughing etiquette, which are basic infection prevention measures, to check their health before coming to work, and to not allow them to come to work if they have a fever or cold symptoms.

In addition, the following measures are in place for business trips and outings

Overseas Publications

In principle, it is prohibited for the time being.

Domestic Launch

We continue to avoid unnecessary and urgent business trips, confirming their necessity, urgency and number of people, and actively use alternative methods such as videoconferencing and teleconferencing.

going out

In order to avoid contact during travel as much as possible, we confirm the necessity, urgency and number of people, and actively use alternative methods such as online meetings and teleconferences.

5. Office infection control measures

In our offices (living rooms, conference rooms, and the company cafeteria), we strive to ensure social distance, including the layout of seating and restrictions on the number of people who can use the conference rooms, as well as the active use of telecommuting.

6. Access to our facilities

At the Group's business sites in Japan, receptionists and security staff are required to wear masks.

In addition, visitors will be asked the following questions, and if they do not meet the requirements for entry, they will be refused entry.

We ask for the understanding of all those involved.

14 days must have elapsed since return from the target area.
. Target Areas
. Areas with an infectious disease risk level of 3 or higher
. Areas where the state has decided to impose restrictions on entry (refusal of entry, enhanced quarantine) (subject to the decision)
. The patient must have a normal fever during the period of 1. and have no respiratory symptoms such as fever or severe cough at this time.
. No fever or other cold symptoms at this time, not just 1.
. New York life system will continue to collect information from various sources and take necessary actions as needed in accordance with its basic policy.


●The number of people infected worldwide and trends in new coronavirus infection

[Johns Hopkins University, USA]CSSE at Johns Hopkins University
[warldometer]COVID-19 CORONAVIRUS OUTBREAK
[Our World in Data]Coronavirus Disease (COVID-19) - Statistics and Research(English)
[Google]COVID-19 Information & Resources(A summary of Google's efforts)
[Google]COVID-19 Community Mobility Reports(A report on how urban and regional community use trends have changed)

●List of New York life system's support for combating the new coronavirus

・Support for applications for subsidies for the introduction of various IT services to mitigate the impact of coronavirus infection on the economy
・Support for businesses to go online in response to the spread of the new coronavirus
・Free server for in-house services for employees of financial institutions to telecommute
・Takeda's cloud server will be provided free of charge by the end of this year for research on prevention of new coronavirus infection and development of therapeutic drugs.
・Full support for the promotion of online financial business transactions to support the smooth operation of financial institutions in countries that support social activities